This is what your Monday morning looks like with ForgeOS
Click any action to see details and resolution options. This is real data from a real gym.
Coach Load Violation — Sarah: 18 classes, Mike: 6 classes
Sarah is assigned 18 classes this week, 3x over your 15-class policy. Mike has capacity for 6 more. This imbalance leads to burnout and turnover.
Dead Class — Thursday 5pm Barbell Club: 2.1 avg attendees
This class averages 2.1 attendees over the last 4 weeks. At $35/hour instructor cost, you're losing $140/week in wasted capacity.
Attendance Drift — Jake M. down from 3.2x/week to 0.8x/week
Jake's attendance dropped 75% in the last 30 days. Members who drift below 1x/week have an 80% quit rate within 60 days.
New Member Drop-off — Lisa K. (28 days, 4 check-ins, declining)
Lisa joined 28 days ago, attended 8 classes in Week 1-2, but only 4 in the last 2 weeks. Early engagement predicts 12-month retention.
Freeze Pipeline — 3 members on hold >60 days
3 members have been on hold for 60+ days (avg: 78 days). 60% of holds >60 days never reactivate. Time to convert or cancel.